The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. EcoQuote will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 3 business days after the confirmation.
Please return your purchase to the following address:
Eco Quote Enterprise
13, Jalan BPP 1/6,
Bandar Putra Permai,
43300 Seri Kembangan,
Selangor Darul Ehsan,
Malaysia
Please contact us at myecoquote@gmail.com or +6012-3598008 if you have any questions or doubts.
ESTIMATED SHIPPING TIMES
CUSTOMS AND IMPORT TAXES
RETURNS & EXCHANGES
WE GLADLY ACCEPT RETURNS AND EXCHANGES
WE DON’T ACCEPT CANCELLATIONS
THE FOLLOWING ITEMS CAN’T BE RETURNED OR EXCHANGED
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale